FREE Home Banking ...
Manage your Accounts on-line
To order your PIN, call (877) 221-3233 option 4
Members are able to have different pins for Home Banking and Automated Telephone Access. To change your pin, please follow the online instructions on each system.
New Alerts Added.....receive an email any time there is activity on your Home Banking Accounts. Log onto Home Banking and go to Information Center then Manage Alerts.
Managing your accounts just got easier!
On-line statements just got easier...
Telhio has improved the on-line statements making it even easier for you to use and read! You can now view your monthly statements using Adobe Reader (Click here to download this FREE software). The new format allows you to zoom or increase the size of the statement making it easier for you to read.
Home Banking Improvements
In January 2008, Telhio made improvement to Home Banking. Now members can see copies of cleared checks in Home Banking for FREE!
Changes to Home Banking...
In 2005, the FFIEC updated letter 01-CU-10, Authentication in an Electronic Banking Environment, to require all financial organizations to increase the security requirements for customers logging into their accounts. Telhio implementd this requirement in December 2006.
When member log into their Home Banking account, they need their member number and PIN. With the additional security, they will need their member number, PIN, and to select their security picture.
How it Works
- The member will select a picture from approximately 50 options.
- The next time the member logs into Home Banking:
- They will input their member number and PIN.
- Click on their security picture (mixed in with 23 random pictures)
How Does This Provide Better Protection?
- Pictures are easy to remember.
- Generally, members won’t write down their picture.
- Defeats Key Logging software – Passwords can be captured by recording what the member types, the picture is selected by clicking on it.
- Defeats Mouse Logging software – All pictures displayed to the members will get a random name each time and the pictures are shuffled each time.
- Protects against Phishing sites – If a member goes to what they think is Telhio Home Banking, puts in their member number and PIN, and does not see their picture, then they know there is a problem.
What is the FFIEC - Federal Financial Institutions Examination Council?
The FFIEC is a formal interagency body empowered to prescribe uniform principles, standards, and report forms for the federal examination of financial institutions by the Board of Governors of the Federal Reserve System (FRB), the Federal Deposit Insurance Corporation (FDIC), the National Credit Union Administration (NCUA), the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision (OTS) and to make recommendations to promote uniformity in the supervision of financial institutions.
A NEW Look for our FREE Bill Payer !
Bill Payer will have a brand new look with more features. Some of these features include:
- One central page where you can schedule a payment, add a bill, manager your bills and even learn about the convenient feature of receiving your bills on-line.
- Many payment will be processed and paid on the SAME DAY or NEXT DAY. An on-line calendar tool will help you schedule your payments based on the earliest available payment date.
- The Bill Reminder feature will allow you to set up email reminders when a payment is made, or, that an upcoming bill needs to be scheduled.
- This update is automatic. All of your bills and payment information, including addresses, details, scheduled payments and bill history will remain in place.
How do I use Home Banking ...
Click the options below for more information.
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