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Branch / Department contacted

Employee Name

Date of visit

Time of visit

Member Service

Conducted accurate / reliable service
Acknowledged you promptly
Greeted you with a smile and eye contact
Served your in a polite and courteous manner
Served you in a cheerful and receptive manner
Transacted your business efficiently
Answered questions to your satisfaction
Seemed sincerely interested in helping
Made you want to come back
Overall service experience
Branch cleanliness and neatness
Display appearance / organization

Additional products or service you would like Telhio to offer:

Based on this experience, would your recommend Telhio Credit Union?

Please tell us about your self

How long have you been a member of Telhio Credit Union?

Do you consider Telhio as your primary financial institution?

How many times a month do you visit us?

We welcome your comments and suggestions!

Optional Information

Name
Work Phone
Home Phone
E-mail