Important Account Notice

Dear Member,

Telhio Credit Union is implementing important system updates to improve transaction accuracy and security. As part of this change, the use of outdated account and member numbers will be discontinued.

What's Changing

Effective January 1, 2027, only your 10-digit account number will be valid for all account-based transactions such as checks, direct deposits, ACH payments, automatic withdrawals, and other electronic transfers.

You may find your 10-digit account number via Online Banking by following these steps.

From a Computer

1. Log in to Online Banking.

2. From the Dashboard, select the account you would like to view.

3. Click the eye icon next to your account number to reveal the full account number.

From the Telhio App

1. Log in to the Telhio App

2. From the home screen, select the account you would like to view.

3. Tap Account Details.

4. Click the eye icon next to your account number to reveal the full account number.

Action Required

1. Stop using checks with outdated account numbers and begin using updated checks.

2. Update all automatic payments (ACH), including payroll, subscriptions, and utilities.

3. Ensure your account information is current across all applicable payment platforms and records.

This change does not impact the use of your Telhio debit card, digital wallet, or Online Banking access.