Protecting Yourself from AI-Driven Scams and Fraud

Protecting Yourself from AI-Driven Scams and Fraud

Phishing, impersonation, data theft, and email compromise - these are just a few of the tactics fraudsters use to steal from consumers. With the rapid advancement of artificial intelligence (AI), fraudulent schemes are becoming increasingly sophisticated. Gone are the days when typos, suspicious email addresses, or awkward phrasing were clear red flags. Today, cybercriminals use advanced tools to craft convincing messages and mimic real voices, making it harder than ever to spot a scam.

As mobile devices and internet usage become integral to everyday life, the convenience comes with heightened risks. Fraudsters are constantly seeking ways to trace personal identities back to sensitive information.

Older adults are especially vulnerable, often targeted because scammers assume they may be more trusting or emotionally responsive. One prevalent tactic is the "grandparent scam," where a senior receives a phone call from someone pretending to be a grandchild in distress, urgently requesting money. AI technology now enables scammers to replicate voices with alarming accuracy, making these calls even more believable and concerning for families and caregivers.

According to the Federal Bureau of Investigation, Americans aged 60 and older lost a staggering $3.4 billion to fraud in 2023 alone.

To protect yourself and your loved ones:

  • Be skeptical of unknown callers
  • Ask the caller a private question only the real relative would know—but avoid using questions that have been used as security prompts
  • Never rush into sending money or sharing personal information

Email and chat-based scams are also common. Fraudulent messages often contain links that, when clicked, install malware or viruses. These emails typically convey a sense of urgency - such as a fake delivery notice or account alert - to prompt impulsive action. Be cautious of URLs that closely resemble legitimate sites like Amazon or other retailers; even a small change in the domain name can be deceptive.

With the rise of digital banking, Telhio's responsibility to protect and empower our community has never been greater. That includes sharing resources to inform, educate, and protect you from the growing threat of fraud. If you have questions or concerns about your financial security, please contact our Member Services team at 614-221-3233 or visit telhio.org/security.



The content in this article is true and accurate as of 10/6/2025.