Financial Assistance Resources

We're Here When You Need Us

As a valued Telhio member, we appreciate the trust you've placed in us to handle your financial needs. We are monitoring the COVID-19 situation closely and want you to know that we are here if you need us. Here are some resources that are available to you. If you have any additional questions, please contact us for assistance.


For Questions About your Telhio Credit Card

Credit Card Image

If you've been financially impacted by COVID-19 and need help with your Telhio credit card, call Cardmember Services at 1-866-209-4734.


For Help with a Current Telhio Loan

Please call us at 614-222-6940 to discuss your options with a representative.


For Business Owners


SBA 7(a) Loans
Under the CARES Act, 7(a) Borrowers are relieved of any obligation to pay the principal, interest and any associated fees that are owed on a 7(a) loan in a regular servicing status (including Community Advantage loans) for a 6-month period beginning with the first payment due on a loan after March 27, 2020.

The SBA will be providing further guidance to Telhio on the method by which loans payments are credited.  Telhio will be in contact with all qualified 7(a) loan holders once this information has been received.  Please look out for more information to be mailed or emailed to you.

Log into Online Banking now to ensure that we have the most up-to-date contact information for your business.


To Speak with a Financial Counselor   

GreenPath Financial Wellness

Our partners at GreenPath Financial Wellness are available to offer FREE financial counseling, credit report review, student loan and mortgage counseling, debt management assistance and more. Call today at 877-337-3399 or speak with a representative via LIVE Chat.


Free Financial Resources  

Money iQ Financial Education - This program offers short, interactive learning courses on a variety of topics to help answer your most basic financial questions.

Financial Fitness Workbook - Contains tips, budget worksheets and planning materials to help you make the most of your money.

Money Mammals Kids Club - Money Mammals Kids ClubNow is the perfect time to teach your kids the important financial skills that will last a lifetime. Kids will learn to share, spend and save the smart way with interactive lessons, games and videos.



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