Changes to Telhio Services (Coronavirus [COVID-19] Information)
deeply about the health and safety of our members, our staff and the
communities that we serve. We continue to follow developments on the
coronavirus (COVID-19) and the direction recently given by Governor DeWine. Therefore,
we are taking additional actions to comply with the state's recommendations,
while ensuring that we are able to continue to serve our members in the most
effective, yet safe manner.
In response to
developments on the coronavirus (COVID-19), beginning Thursday, March 19, 2020,
all in-branch transactions will be conducted in the drive - thru only until further
lobbies will be temporarily limited to the following transactions by appointment for:
- Home equity and mortgage loan closings
- New auto loan purchase closings
- Business loan closings and Business coin deposit
- Wire transfers
- fraud or other sensitive account issues
- safe deposit box access
- notary services
To schedule an appointment, please reach
out to us at 614-221-3233 or via Live Chat on our website.
The temporary lobby restriction
will be effective until further notice as directed by our national, state and
local health authorities.
encourage you to use Telhio's digital tools for convenient, anytime banking. You
can access your accounts 24/7 with online banking
using the Telhio
. With these digital services, you can make payments, view transactions,
check balances, find an ATM, transfer funds and more. It only takes a few minutes to enroll. Start today!
important thing we can do in this difficult time is choose to take care of one
another. We understand that our members may find themselves facing financial
difficulties and uncertainty. Telhio is here to help. We encourage any member
who has been impacted to reach out to us to discuss how we can be of
assistance. Please also be aware of
Coronavirus scams to protect yourself against potential fraud
. Should you have questions or find yourself
in a financial hardship, please contact us.
We will continue
to monitor this quickly evolving situation and will be here to help if you need
us. Visit telhio.org/news/coronavirus
for the latest updates. If you have questions on COVID-19, visit the cdc.gov
contact the ODH Hotline at 1-833-4-ASK-ODH.
for being a valued Telhio Credit Union member.
Bumgarner, President & CEOOther CommunicationsImportant Information About Stimulus Payments (4/15/20)
Financial Assistance Resources (3/24/20)Coronavirus
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